1.
What are the two TBTC technology pillars that this kick-off covers?
2.
True or false? Telstra Internet Direct and Tesltra Calling for Office 365 both fall into the Collaboration pillar.
3.
Customer situation: A law firm with 6 staff wants to upgrade their telephony. They currently have an on-premise (physical) PABX and use LG-Ericsson. Because they work with confidential information and need to keep their computers locked, they would prefer to keep a physical desk phone so they don’t need to unlock their computers every time they take or make a call. What solution would you recommend?
4.
What are the three stages of the consultation process?
5.
Choose all that apply. The consultative process includes:
6.
True or false? Asking your client questions about their business goals is irrelevant to the Connect to collaborate kick-off solutions.
7.
True or false? The Cloud PBX Calling and Telstra Calling for Office 365 offerings both fall within the Collaboration pillar.
8.
True or false? Cloud PBX Calling is only available on Telstra Internet Direct Adapt.
9.
Choose all that apply. What is required for both the Cloud PBX Calling and Telstra Calling for Office 365 offerings?
10.
Choose all that apply. Which of the below are examples of a client’s situation in the consultative process?
11.
When would you send a Unify your communications with Telstra Calling for 365 brochure to a client?
12.
What is the value proposition of a Telstra Business Technology Centre?