Telstra Calling for Office 365

What TBTC technology pillar does Telstra Calling for Office 365 Calling fall into?

Security

Collaboration

Network

Connectivity

None

True or false? LG Aria is a Telstra calling for Office 365 partner.

True

False

None

Which of the following is true regarding number migration for TCO365?

Migration of any existing numbers is supported. Customers just need to provide us with a copy of their current number.

PSTN, ISDN, TIPT and SIP Connect existing numbers are supported and Upfront Service Discovery is mandatory for all number migrations and port-ins.

PSTN, ISDN, TIPT and SIP Connect existing numbers are supported and Upfront Service Discovery is optional and only required if you’re not sure about the customer’s existing services.

Customers cannot migrate existing numbers. They can only use new numbers.

None

What feature is not available through Microsoft Teams and Telstra Calling for Office 365?

Video calling

File sharing

Uncontended connectivity

Remote calling

None

True or false? Telstra Calling for Office 365 is compatible with Google Suite.

True, you can use Telstra Calling for Office 365 with Google Suite.

False, Telstra Calling for Office 365 is compatible with Microsoft Office 365.

None

Choose all that apply. Which of the below are questions can you ask to determine a client’s situation to align on a telephony solution?

How many staff need to make and receive calls in your business?

How many staff don’t make any calls in your business?

What’s your current telephony system?

Do you use any collaboration tools like Microsoft Teams?

True or False? Microsoft Teams and Telstra Calling for Office 365 provides businesses with unified communications platform for calling, instant messaging, video calling and file sharing.

True, Microsoft Teams and Telstra Calling for office 365 is a unified communications platform.

False, Microsoft Teams and Telstra Calling for Office 365 is only for making phone calls.

None

Choose all that apply. Which of the following are SMB customers required to have for TCO365?

Phone System or Business Voice licence.

Cloud Calling licence.

Business Calling Plan.

An nbn connection.

True or false? With Telstra Calling for Office 365, users share one business phone number.

True, users share one business phone number in Office 365.

False, each user is allocated their PSTN number natively in Office 365.

None

10.

True or false? Telstra Internet Direct Adapt connectivity is a prerequisite for Telstra Calling for Office 365.

True, Telstra Internet Direct Adapt connectivity is a prerequisite for Telstra Calling for Office 365

False, Telstra Internet Direct connectivity is not a prerequisite for Telstra Calling for Office 365.

None

11.

Choose all that apply. What is something you may not know about Telstra Calling for Office 365? Hint: Have you watched John’s video in the Learn section?

Telstra Calling for Office 365 is only available with a desk phone.

Telstra’s phone network is integrated natively into the Microsoft Teams environment.

Telstra is Microsoft’s preferred calling provider for Office 365 in Australia

Telstra Calling for Office 365 was developed by Google.

12.

True or false? Telstra Calling for Office 365 includes call handling features like call hold, transfer, forwarding and voice mail.

True, call handling features are included

False, call handling features aren’t included.

None

13.

Customer situation: Your client is an architect firm with 6 staff. They currently use Microsoft Teams to share large files internally and to collaborate in real time. They currently have an on-premise PABX system, but they’re looking to upgrade. Based on the information you have, would this business qualify for a Telstra Calling for Office 365 conversation?

Yes, the business’ collaboration driver and current use of Microsoft Teams means Telstra Calling for Office 365 could be right for them.

No, the business only has 6 staff which means that Telstra Calling for Office 365 wouldn’t be right for them.

None

14.

True or false? Telstra Calling for Office 365 can only be used on iPhones.

True, Telstra Calling for Office 365 is only compatible with iPhones.

False, Telstra Calling for Office 365 is compatible with many devices.

None

15.

Does a business need to purchase a professional services offering as part of the Telstra Calling for Office 365 solution?

Yes, they do need to purchase a professional services offering.

No, they don’t need to purchase a professional services offering.

None

16.

True or false? International calling isn’t available with Telstra Calling for Office 365.

True, only local calling is possible.

False, international calling is possible.

None

Telstra Calling for Office 365

Test your knowledge Telstra Calling for Office 365

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Telstra Calling for Office 365

Test your knowledge Telstra Calling for Office 365

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